User FAQ

TODO: Answer these common questions. Some sample answers are provided for you. Add new questions and new sections to fit the needs of your users.
TIP: This FAQ is for end users, you may want to write FAQ's for other types of stakeholders such as potential customers, open source contributors, members of a developers' network, or administrators.

General Information

What is PRODUCTNAME?
It is a XXXXX. Read our PRODUCTNAME overview.
Who should use PRODUCTNAME?
Anyone who wants XXXXXXX. Read more about our target audience and benefits.

Download and Install

How can I obtain PRODUCTNAME?
You may download PRODUCTNAME.
You may place an order for PRODUCTNAME.
What do I need to use PRODUCTNAME?
System requirements are described in the release notes.
System requirements are a Intel-compatible PC with a processor speed of at least XXX MHz, XXX MB of RAM. XXX MB of free disk space, and one of the following operating systems: Windows 98/2000/XP, Mac OSX, Linux.
How do I install PRODUCTNAME?
Installation instructions are available on-line.
How do I upgrade from an older version of PRODUCTNAME?
Installation instructions are available on-line.

Getting Started

What is TECHNICAL-TERM?
It means XXXXX. For additional technical terms, see the glossary.
What is GUI-ELEMENT?
It is a XXXXX. It is used for YYYYY.
How do I do COMMON-TASK?
You should understand that XXX. Once you are ready, you can:
  1. Step one
  2. Step two
  3. Step three

SECTION NAME

QUESTION?
ANSWER.
QUESTION?
ANSWER.
QUESTION?
ANSWER.
QUESTION?
ANSWER.

Troubleshooting

I see an error message "ERROR-MESSAGE". What's wrong?
ANSWER.
I can't do COMMON-TASK. What's wrong?
ANSWER.

Other Questions

My question is not on this page. How do I find the answer?
First read the users' guide and other on-line help. Your question may have already been asked and answered, to find it: search the project mail archives and issue tracking system. If you still don't find it, you can ask the question on the users' mailing list or the developers' mailing list or you can enter an issue.
Where should I send comments on this FAQ?
You can write to EMAIL-ADDRESS or any of the developers on the developers' mailing list.
TODO: Check for words of wisdom and discuss ways to improve this template. Or, evaluate the ReadySET Pro professional FAQ template.
Company Proprietary
Copyright © 2003-2004 Jason Robbins. All rights reserved. License terms. Retain this copyright statement whenever this file is used as a template.